Please note: By submitting this form, you are scheduling a consultation. In the dropdown menu above, select Consultation only. “Follow-up” and “New Patient” options do not apply.
Please note: By submitting this form, you are scheduling a consultation. In the dropdown menu above, select Consultation only. “Follow-up” and “New Patient” options do not apply.
ACCESSIBILITY STATEMENT
EvolveMD Concierge Medicine – Chicago, Illinois
Compliance with Federal ADA and Illinois Accessibility Requirements
EvolveMD Concierge Medicine is committed to ensuring that our website and digital health services are accessible to people with disabilities. We strive to adhere to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards and comply with both federal Americans with Disabilities Act (ADA) requirements and Illinois accessibility laws.
In accordance with the Illinois Human Rights Act (775 ILCS 5/), EvolveMD does not discriminate on the basis of disability in the provision of services, employment, or access to programs. This commitment extends to:
◉ Equal access to our concierge medicine services
◉ Accessible communication methods for patients with disabilities
◉ Reasonable accommodations for medical appointments and consultations
◉ Accessible website and patient portal design
Our website aims to conform to:
◉ Web Content Accessibility Guidelines (WCAG) 2.1 Level AA
◉ Section 508 of the Rehabilitation Act
◉ Illinois Information Technology Accessibility Act
◉ Chicago Digital Accessibility Ordinance
These guidelines ensure our website is accessible to users with various disabilities, including:
◉ Visual impairments (blindness, low vision, color blindness)
◉ Hearing impairments (deafness, hard of hearing)
◉ Motor disabilities (limited hand/arm function, tremor)
◉ Cognitive disabilities (dyslexia, memory impairments, attention disorders)
For Visual Accessibility:
◉ High contrast color schemes available
◉ Scalable fonts and text (up to 200% zoom without loss of functionality)
◉ Alt text for all images and graphics
◉ Proper heading structure for screen reader navigation
◉ Skip navigation links for keyboard users
◉ Compatible with screen reader software
For Hearing Accessibility:
◉ Captions available for all video content
◉ Visual indicators for audio alerts
◉ Text alternatives for audio-only content
◉ TTY/TDD compatibility information provided
For Motor Accessibility:
◉ Full keyboard navigation capability
◉ Large click targets (minimum 44px)
◉ Extended time limits for form completion
◉ Sticky navigation elements
◉ Voice recognition software compatibility
For Cognitive Accessibility:
◉ Clear, simple language throughout website
◉ Consistent navigation and layout
◉ Error identification and correction assistance
◉ Progress indicators for multi-step processes
◉ Timeout warnings with extension options
Our website has been tested with:
◉ Screen Readers: JAWS, NVDA, VoiceOver, TalkBack
◉ Voice Recognition: Dragon NaturallySpeaking
◉ Keyboard Navigation: Full functionality without mouse
◉ Browser Zoom: Up to 400% magnification support
◉ High Contrast Modes: Windows and macOS compatibility
Patient Portal Accessibility:
◉ Screen reader compatible interface
◉ Keyboard-only navigation available
◉ Large text options (up to 150% scaling)
◉ High contrast mode toggle
◉ Voice-to-text capability for messaging
Telemedicine Platform Accessibility:
◉ Closed captioning for video consultations
◉ Text-based chat alternatives
◉ Screen reader announcement compatibility
◉ Adjustable font sizes and contrast
◉ Keyboard shortcuts for common functions
Our Chicago office provides:
◉ ADA-compliant entrance and parking
◉ Accessible restroom facilities
◉ Wheelchair-accessible examination rooms
◉ Adjustable examination tables
◉ Sign language interpreter services upon request (48-hour notice preferred)
◉ Large print materials and forms available
◉ Braille materials available upon request
EvolveMD provides reasonable accommodations for patients with disabilities, including:
Communication Accommodations:
◉ Sign language interpreters
◉ Documents in alternative formats (Braille, large print, electronic)
◉ TTY/TDD telephone access
◉ Email communication for hearing-impaired patients
Appointment Accommodations:
◉ Extended appointment times
◉ Accessible scheduling options
◉ Flexible payment arrangements
◉ Assistance with forms and paperwork
Technology Accommodations:
◉ Alternative methods for patient portal access
◉ Phone-based consultations instead of video when needed
◉ Paper-based alternatives to digital forms
◉ Technical support for accessibility software
Regular Accessibility Audits:
◉ Quarterly automated accessibility scans
◉ Annual professional accessibility review
◉ User testing with disability community members
◉ Staff training on disability awareness and accommodation
Accessibility Improvement Process:
◉ Prioritized remediation of identified barriers
◉ User feedback incorporation into updates
◉ Emerging technology evaluation for accessibility benefits
◉ Compliance monitoring with evolving standards
Illinois Assistive Technology Program:
1020 S. Spring St.
Springfield, IL 62704
Chicago Mayor’s Office for People with Disabilities:
City Hall, Room 104
121 N. LaSalle Street
Chicago, IL 60602
We welcome feedback about the accessibility of our website and services. If you experience any accessibility barriers or would like to request accommodations, please contact us:
Primary Contact:
Email: support@evolvemdchicago.com
Phone: (224) 985-9530
Response Time: We aim to respond to accessibility concerns within 48 hours and provide accommodations within 5 business days when possible.
This accessibility statement was last reviewed and updated on [Insert Date]. We review and update this statement regularly to reflect our ongoing commitment to digital accessibility and compliance with evolving standards.
Some content on our website may be provided by third parties. While we strive to ensure all content meets our accessibility standards, we cannot guarantee the accessibility of third-party content. Please contact us if you experience accessibility issues with any content, and we will work to provide alternative access methods.
This accessibility statement demonstrates EvolveMD’s commitment to compliance with:
◉ Americans with Disabilities Act (ADA)
◉ Section 508 of the Rehabilitation Act
◉ Illinois Human Rights Act (775 ILCS 5/)
◉ Chicago Digital Accessibility Standards
◉ Web Content Accessibility Guidelines (WCAG) 2.1 Level AA