Please note: By submitting this form, you are scheduling a consultation. In the dropdown menu above, select Consultation only. “Follow-up” and “New Patient” options do not apply.
Please note: By submitting this form, you are scheduling a consultation. In the dropdown menu above, select Consultation only. “Follow-up” and “New Patient” options do not apply.
Effective Date: 11th November 2025
Governed by Illinois Law
Agreement to Terms – Illinois Jurisdiction
By accessing and using this website, you accept and agree to be bound by these terms and conditions. This agreement is governed by Illinois state law and the jurisdiction of Illinois courts. Any disputes will be resolved in Cook County, Illinois.
About EvolveMD Concierge Medicine
EvolveMD operates as a concierge medicine practice under Illinois Medical Practice Act (225 ILCS 60/) providing:
◉ Licensed physician services in the State of Illinois
◉ 24/7 direct access to Dr. Brian Donahue, MD (Illinois License)
◉ Membership-based healthcare services
◉ Telemedicine consultations within Illinois
◉ Acute and preventive care services
Membership Agreement and Illinois Consumer Protection
Membership Terms:
◉ Annual membership fees as disclosed in the membership agreement
◉ Services included and excluded are clearly defined
◉ Right to cancel membership with appropriate notice
◉ Refund policy in compliance with the Illinois Consumer Protection Act
◉ No discrimination in membership acceptance (Illinois Human Rights Act)
Illinois Consumer Rights:
◉ Right to cancel within 3 business days of signing the membership agreement
◉ Full disclosure of all fees and charges
◉ Written explanation of services included and excluded
◉ Protection under the Illinois Consumer Fraud and Deceptive Business Practices Act
In accordance with Illinois state law (225 ILCS 60/ Medical Practice Act):
◉ Mental health information requires separate written authorization
◉ Genetic testing information has additional protection requirements
◉ Patient access rights include electronic health record access within 15 days
◉ Breach notifications must comply with Illinois Personal Information Protection Act
Licensed Practice:
◉ Dr. Brian Donahue is licensed to practice medicine in Illinois
◉ Practice complies with Illinois Medical Practice Act requirements
◉ Adherence to Illinois medical record retention requirements (10 years minimum)
◉ Compliance with Illinois prescribing regulations
Scope of Practice:
◉ Services limited to Illinois residents and those physically present in Illinois during telemedicine consultations
◉ Emergency services: Call 911 for emergencies – this service does not replace emergency care
◉ Controlled substances: Prescribed in accordance with the Illinois Controlled Substances Act
◉ Specialty referrals to Illinois-licensed specialists when appropriate
Illinois Telemedicine Act Compliance:
◉ Telemedicine services are provided only to established patients or after proper patient evaluation
◉ Technology meets appropriate standards for clinical decision-making
◉ Patient identity verification protocols
◉ Informed consent for telemedicine services
◉ Documentation standards equivalent to in-person care
Technical Requirements:
◉ Secure, HIPAA-compliant platforms only
◉ Patient is responsible for a reliable internet connection
◉ Audio and video quality are sufficient for medical assessment
◉ Alternative communication methods available if technology fails
Illinois Personal Information Protection Act:
◉ Enhanced protection for personal and health information
◉ Breach notification requirements within Illinois timeframes
◉ Secure disposal of records and electronic data
◉ Employee training on privacy protection
Data Security:
◉ Encryption of all electronic health information
◉ Secure authentication for patient portal access
◉ Regular security assessments and updates
◉ Business associate agreements with all vendors
Acceptable Use:
◉ Website intended for current and prospective patients only
◉ No commercial or unauthorized use permitted
◉ No attempts to breach security or access unauthorized areas
◉ Respectful communication in all digital interactions
Prohibited Activities:
◉ Sharing login credentials for the patient portal
◉ Attempting to access another patient’s information
◉ Using a website for illegal activities
◉ Harassment of staff or other patients through digital channels
Emergency Protocol:
◉ For medical emergencies, call 911 immediately
◉ This service supplements but does not replace emergency care
◉ After-hours consultations available for non-emergency acute care
◉ Clear protocols for when an in-person evaluation is necessary
Limitations of Service:
◉ Cannot prescribe controlled substances without an appropriate evaluation
◉ Some services require an in-person evaluation per Illinois law
◉ Referrals to specialists when beyond the scope of primary care
◉ Hospital privileges and emergency department relationships disclosed
Professional Liability:
◉ Dr. Brian Donahue maintains professional liability insurance as required by Illinois law
◉ Coverage information available upon request
◉ Compliance with Illinois medical malpractice regulations
Practice Limitations:
◉ Liability limited to professional negligence or malpractice
◉ No guarantee of specific health outcomes
◉ Patient is responsible for following medical advice and recommendations
◉ Clear documentation of all advice and recommendations provided
Illinois Department of Public Health:
◉ Practice registered with IDPH as required
◉ Compliance with all applicable health department regulations
◉ Quality assurance and improvement programs
◉ Infection control and safety protocols
Illinois Medical Licensing Board:
◉ Physician licensing and continuing education requirements met
◉ Disciplinary action history available through the IDFPR website
◉ Scope of practice limitations are clearly defined and followed
Website Content:
◉ All content owned by EvolveMD or properly licensed
◉ Patient testimonials used with written permission
◉ Medical information for educational purposes only
◉ No reproduction without written permission
Patient-Generated Content:
◉ Reviews and testimonials may be used for marketing with consent
◉ Patient portal communications remain confidential
◉ Social media interactions are subject to separate policies
Membership Termination:
◉ Either party may terminate membership with 30 days written notice
◉ Refund policy as outlined in the membership agreement
◉ Medical records remain accessible during the transition period
◉ Referrals provided to a new healthcare provider when appropriate
Website Access:
◉ We reserve the right to terminate website access for violations of the terms
◉ Patient portal access continues until formal termination of the care relationship
◉ Data backup and transfer protocols clearly defined
Terms Modification:
◉ Changes posted prominently on website
◉ Email notification to registered users
◉ Continued use constitutes acceptance of changes
◉ Right to terminate membership if changes unacceptable
Practice Contact:
EvolveMD Concierge Medicine
Dr. Brian Donahue, MD
Email: support@evolvemdchicago.com
Phone: (224) 985-9530
Illinois Regulatory Complaints:
Illinois Department of Financial and Professional Regulation
Medical Licensing Board
320 West Washington Street, 3rd Floor
Springfield, IL 62786
Consumer Protection Complaints:
Illinois Attorney General
Consumer Protection Division